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Computer User Support Specialist

Data current as of August 2026 · sources: U.S. Bureau of Labor Statistics and O*NET
Average base salary, West Virginia
$61,500 / year
$5,150 per month · $29.57 per hour

BLS May 2025 state data for West Virginia · median $57,500
25th percentile
$48,500
Average
$61,500
75th percentile
$71,500
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, aged to 2026 using compounded market movement. State selections show BLS state-level figures where published. Actual pay varies with experience, industry, and organization size.
Computer User Support Specialist salary by state
Alabama$55,000
Alaska$67,500
Arizona$68,000
Arkansas$53,000
California$88,000
Colorado$80,000
Delaware$68,500
Florida$65,000
Georgia$68,500
Hawaii$63,500
Idaho$65,000
Illinois$66,000
Indiana$61,500
Iowa$62,500
Kansas$59,500
Kentucky$63,000
Louisiana$62,000
Maine$66,000
Maryland$74,000
Michigan$62,000
Minnesota$70,500
Missouri$65,000
Montana$61,000
Nebraska$62,000
Nevada$64,000
New Jersey$73,500
New Mexico$57,500
New York$78,000
Ohio$64,000
Oklahoma$59,000
Oregon$70,000
Tennessee$61,000
Texas$64,000
Utah$67,500
Vermont$70,500
Virginia$73,000
Washington$83,000
West Virginia$61,500
Wisconsin$63,000
Wyoming$66,500
About this role

Computer User Support Specialist is a professional role within the function in the Computer and Mathematical job family.

Pay for this title reflects both its level and its scope; see our Title Level and Organization Responsibility guides for how WePayFairly defines them.

What Computer User Support Specialists do

Typical education: Bachelor's Degree

  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Top skills: Speaking Reading Comprehension Active Listening Critical Thinking Complex Problem Solving Writing

Includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (CC BY 4.0).
Computer User Support Specialist pay by experience level
Entry level$42,500
Typical starting pay (about the 10th percentile)
Early career$50,500
A few years in (about the 25th percentile)
Experienced$64,000
Mid-career median pay
Senior$82,000
Seasoned professionals (about the 75th percentile)
Top earners$104,000
Highest earners (about the 90th percentile)
Experience tiers are derived from the BLS wage percentile distribution for this occupation, aged to 2026. Actual pay varies by employer, location, and specialization.
Job outlook
-3.7%
projected change in jobs, 2024–2034
40,800
projected openings per year
Declining
Source: U.S. Bureau of Labor Statistics, Employment Projections program (2024–2034). Openings include growth and replacement needs.
Computer User Support Specialist salary by industry
Professional, Scientific, and Technical Services

211,730 workers

$69,000

Computer Systems Design and Related Services

157,660 workers

$67,000

Educational Services

81,720 workers

$62,500

Administrative and Support Services

52,840 workers

$59,500

Federal, State, and Local Government, excluding State and Local Schools and Hospitals and USPS

45,330 workers

$85,000

Educational Services, Local Government Owned

43,560 workers

$61,500

Elementary and Secondary Schools

42,660 workers

$61,500

Management of Companies and Enterprises

39,110 workers

$74,000

Management of Companies and Enterprises

39,110 workers

$74,000

Merchant Wholesalers, Durable Goods

33,650 workers

$71,500

National sector-level figures, BLS OEWS May 2025, aged to 2026.
How this role compares

Computer User Support Specialist pays 44% below the average across 38 roles in the Computer and Mathematical job family (family average $123,500).

Careers related to Computer User Support Specialist
Related occupations from O*NET OnLine, U.S. Department of Labor.
Frequently asked questions

How much does a Computer User Support Specialist make?

The average base salary for a Computer User Support Specialist in the United States is $69,500 per year, or about $33.41 per hour.

What is the typical salary range?

Pay typically falls between $50,500 and $82,000 per year (25th to 75th percentile) depending on experience, location, industry, and organization size.

How does this compare with other Computer and Mathematical roles?

The Computer and Mathematical job family averages $123,500 across 38 roles tracked by WePayFairly.

Need a defensible market price for this role?
WePayFairly data is compiled from published survey sources and maintained by compensation professionals.

Explore Market DataOur Methodology

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