Customer Service Representative Salary in Missouri: $48,000 Average

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Average base salary, Missouri

$48,000 / year

≈ $4,000 per month · $23.08 per hour

LocationOr metro area

BLS May 2025 state data for Missouri · median $45,500

25th percentile
$38,000Average
$48,00075th percentile
$53,000

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, aged to 2026 using compounded market movement. State selections show BLS state-level figures where published. Actual pay varies with experience, industry, and organization size.

Customer Service Representative salary by state

Alabama$42,500

Alaska$49,000

Arizona$49,000

Arkansas$43,000

California$56,500

Colorado$52,000

Connecticut$53,500

Delaware$53,500

District of Columbia$55,500

Florida$45,500

Georgia$44,500

Hawaii$49,000

Idaho$46,500

Illinois$50,500

Indiana$47,000

Iowa$49,500

Kansas$44,500

Kentucky$44,000

Louisiana$40,500

Maine$50,000

Maryland$47,500

Massachusetts$54,500

Michigan$47,500

Minnesota$53,500

Mississippi$40,000

Missouri$48,000

Montana$48,500

Nebraska$46,500

Nevada$44,000

New Hampshire$51,500

New Jersey$53,000

New Mexico$44,000

New York$54,500

North Carolina$45,000

North Dakota$49,500

Ohio$48,500

Oklahoma$43,000

Oregon$51,000

Pennsylvania$48,000

Rhode Island$51,500

South Carolina$44,000

South Dakota$44,500

Tennessee$46,000

Texas$44,500

Utah$46,000

Vermont$52,000

Virginia$46,500

Washington$56,000

West Virginia$44,000

Wisconsin$50,500

Wyoming$45,500

About this role

Customer Service Representative is a professional role in the Office and Administrative Support job family, focused on Customer Service Representative work. Pay for this title reflects both its level and its scope; see our Title Level and Organization Responsibility guides for how WePayFairly defines them.

What Customer Service Representatives do

Typical education: High School Diploma

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Determine charges for services requested, collect deposits or payments, or arrange for billing.

Top skills: Service Orientation Active Listening Speaking Reading Comprehension Critical Thinking Time Management

Includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (CC BY 4.0).

Customer Service Representative salary by industry

Finance and Insurance

481,180 workers

$52,000

Sectors 44 and 45 – Retail Trade

411,850 workers

$41,000

Administrative and Support and Waste Management and Remediation Services

373,980 workers

$43,000

Professional, Scientific, and Technical Services

183,700 workers

$50,000

Wholesale Trade

164,220 workers

$54,000

Health Care and Social Assistance

164,070 workers

$47,000

Sectors 31, 32, and 33 – Manufacturing

127,940 workers

$56,000

Management of Companies and Enterprises

108,330 workers

$53,500

National sector-level figures, BLS OEWS May 2025, aged to 2026.

How this role compares

Customer Service Representative pays 11% below the average across 54 roles in the Office and Administrative Support job family (family average $54,000).

Similar-paying roles in Office and Administrative Support

Medical Secretaries and Administrative Assistants$48,500

Office Clerks, General$48,000

Interviewers, Except Eligibility and Loan$49,000

File Clerk$47,000

Weighers, Measurers, Checkers, and Samplers, Recordkeeping$49,500

Correspondence Clerk$50,000

Telephone Operator$46,500

Office and Administrative Support Workers, All Other$50,500

Bill and Account Collectors$51,000

Reservation and Transportation Ticket Agents and Travel Clerks$51,500

Frequently asked questions

How much does a Customer Service Representative make?

The average base salary for a Customer Service Representative in the United States is $48,000 per year, or about $23.08 per hour.

What is the typical salary range?

Pay typically falls between $38,000 and $53,500 per year (25th to 75th percentile) depending on experience, location, industry, and organization size.

How does this compare with other Office and Administrative Support roles?

The Office and Administrative Support job family averages $54,000 across 54 roles tracked by WePayFairly.

Need a defensible market price for this role?
WePayFairly data is compiled from published survey sources and maintained by compensation professionals.

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